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The Privacy Statement governs your ERIC account and any information you provide on this site and to SAFE Risk Management Systems, LLC in the course of providing services to you. The Privacy Statement of SAFE Risk Management Systems (hereafter referred to as "the Company") demonstrate our deep commitment to full disclosure regarding privacy issues. Since we gather certain types of information about our subscribers, we want subscribers to fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. The Privacy Statement informs you of our practices regarding personally identifiable information that may be collected in the course of providing any of our services to you. Collection and Use of Personally Identifiable Information In order that we may provide service to you and operate efficiently, we collect the following types of information about you that may constitute personally identifiable information: your name, work address, and telephone numbers. Depending on the services we provide to you, our records also may include information on billing and payment, and the service options you have chosen. We also keep records of research concerning subscriber satisfaction with the service, which are obtained from subscriber interviews and questionnaires. We also maintain subscriber correspondence (via e-mail or otherwise) and, if you are a SAFE ERIC subscriber, records of violations and alleged violations of your Subscription Agreement and other rules governing use of the ERIC or other SAFE Services. The personally identifiable information described in the preceding paragraph is used for purposes such as the following: to make sure you are being billed properly for the services you receive; to send you pertinent information about SAFE services; to improve the quality of SAFE and ERIC services; to answer questions from subscribers such as troubleshooting; to ensure compliance with relevant law and contractual provisions; and for tax and accounting purposes. In addition, to render and improve SAFE services, the ERIC system is designed to collect automatically by SAFE information on use of the service, including information on the choices made among the range of services offered, the timing of visits to sites, and the length of visits to sites. SAFE, as described above, in providing the ERIC service to you, also has access to personally identifiable information about you or your ERIC account, including the name, addresses, and other associated with the account. The Company gathers subscriber information using some or all of the following processes:
Disclosure of Personally Identifiable Information Personally identifiable information that we maintain related to our subscribers will be disclosed without the prior written or electronic consent of subscribers only if: (1) it is necessary to render, or conduct a legitimate business related to, the services that are provided to you; (2) such disclosure is required by law or legal process as described below. The types of persons to whom information about you may be disclosed in the course of providing cable service to you include the employees of SAFE and its related legal entities, agents, repair and installation subcontractors, sales representatives, accountants, billing and collection services and credit reporting agencies, consumer and market research firms, and authorized representatives of governmental bodies. Also upon reasonable request, personally identifiable information is disclosed to persons or entities with an equity interest in legal entities related to SAFE when they have a legal right to inspect our books and records. Information for billing purposes is generally provided on a monthly basis. Information for other purposes is provided as it is needed. All information provided to the Company about a subscriber, as well as any additional information we may lawfully collect regarding a subscriber, may be used to support our services and data sharing with marketing companies, advertising agencies, compilers, and data companies. The Company does not control the practices of our advertisers or third party marketers, who may further disseminate personally identifiable information, including demographic and lifestyle data. Subscription status, unsubscribe request activity, and personally identifiable information is made publicly available for the purpose of checking subscription status and for investigating subscription issues. Company emails and websites contain links to external websites. Subscribers will be taken to external websites if they click on these links. The subscriber's information may be passed from the Company’s database to the external website, and/or external database, for the convenience of the subscriber (e.g. subscriber information may be used to pre-fill a form at a destination website). The Company is not responsible for the privacy practices or content of any external website owner. We encourage all subscribers to review the privacy Statement of any website they visit. Disclosure of Information to Government Entities and Other Legal Process Federal law requires us to disclose personally identifiable information
to a governmental entity or other third party pursuant to a court
order. ERIC Benchmarking Data and Information Data generated or entered into ERIC, by our subscribers through the normal course and use of ERIC will be provided back as market data to subscribers, through “blind”, aggregated, and benchmarked processes for the purposes of improving the subscriber experience. “Blind” data means that all the identifying characteristics of a subscribers data will be removed prior to use in benchmarking results. Time Period That We Retain Personally Identifiable Information We maintain personally identifiable information about our subscribers for as long as it is necessary for our business purposes. This period of time lasts as long as you are a subscriber and up to five additional years so that we can comply with tax and accounting requirements. Your Online Communications on the ERIC Service Information and/or Data that is generated by our subscribers and
entered into the ERIC platform will be accessible for viewing and
manipulation by SAFE for the purposes of providing services as contracted.
Subscribers acknowledge and expressly agree that while ownership
of such information and/or data remains the exclusive right of our
subscribers, SAFE is authorized to access and manipulate such information
as a condition of use of, or access to ERIC. Access to Records You have the right to inspect our records that contain personally identifiable information about you and correct any errors in such information. If you wish to inspect our records, please notify us in writing and an appointment at our local business office will be arranged promptly during our regular business hours. Notification of Changes The Company's privacy Statement and use of personally identifiable information is subject to change at any time without notice. The current version of our Privacy Statement will be posted at http://www.saferms.com/privacy.asp. Contacting SAFE Risk Management Systems, LLC If you have any questions about this privacy statement, the practices of the Company or its online ERIC service, or any other aspects of this Web site, please contact:
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